The Zelle app is dead. Long live Zelle? (2025)

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If Zelle is your favorite way to send people money, don't despair.

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Neal Broverman

The Zelle app is dead. Long live Zelle? (1)

Neal Broverman

Enterprise Editor

Neal joined Mashable’s Social Good team in 2024, editing and writing stories about digital culture and its effects on the environment and marginalized communities. He is the former editorial director of The Advocate and Out magazines, has contributed to the Los Angeles Times, Curbed, and Los Angeles magazine, and is a recipient of the Sarah Pettit Memorial Award for LGBTQ Journalist of the Year Award from the National Gay and Lesbian Journalists Association (NLGJA). He lives in Los Angeles with his family.

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The Zelle app is dead. Long live Zelle? (2)

Zelle is down but not out. Credit: Stefanie Keenan via Getty Images

Zelle shut down its mobile app on Tuesday, but the eight-year-old digital payment service will remain available through many financial institutions.

Over 2,200 banks and financial institutions are part of Zelle's network, translating to only 2 percent of users sending or receiving payments through the Zelle app. As most Zelle transactions are done via a bank, Zelle began winding down its app last year.

"Today, the vast majority of people using Zelle to send money use it through their financial institution's mobile app or online banking experience, and we believe this is the best place for Zelle transactions to occur," Zelle officials stated in an October 2024 press release.

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Zelle was sued in December by the Consumer Financial Protection Bureau and three of the largest U.S. banks for failing to install fraud safeguards, which cost customers more than $870 million. Last month, with a new president in office who is not a fan of financial regulation, the lawsuit was dropped. Because of the prevalence of scams, Chase Bank is canceling some suspicious Zelle payments.

Other digital payment services besides Zelle include Venmo, PayPal, Apple Wallet, Revolut, and Cash App. CNET (a sister site of Mashable, both owned by Ziff Davis) warns people to be careful when using any of these services.

Related Stories

  • Chase Bank may block Zelle payments to social media contacts as scams surge
  • How to avoid getting scammed on Zelle
  • U.S. officials in Signal chat left their Venmo data exposed online

"Only send money to people you know and trust, and watch for red flags like an urgent message claiming to be from your bank or an online ad for concert tickets that seem impossibly cheap," writes CNET's Kelly Ernst.

Topics Money

The Zelle app is dead. Long live Zelle? (3)

Neal Broverman

Enterprise Editor

Neal joined Mashable’s Social Good team in 2024, editing and writing stories about digital culture and its effects on the environment and marginalized communities. He is the former editorial director of The Advocate and Out magazines, has contributed to the Los Angeles Times, Curbed, and Los Angeles magazine, and is a recipient of the Sarah Pettit Memorial Award for LGBTQ Journalist of the Year Award from the National Gay and Lesbian Journalists Association (NLGJA). He lives in Los Angeles with his family.

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